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Jeff Tobe

Certified Speaking Professional Jeff Tobe speaks, consults and trains with healthcare organizations around the world in designing and implementing the ideal patient experience. His newest book, “ANTICIPATE: Knowing What Customers Need Before They Do”, is a hot business book. Jeff was chosen as one of the top 15 speakers in North America by readers of Meetings & Conventions magazine. For more information, visit or call 412-759-5319.

Guest Blog: Coloring Outside the Lines…Creating a NEW Customer Experience!

This week we feature an article by Jeff Tobe who writes about Customer Experience and how you can apply CX thinking to your business.

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