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Why Social Customer Service is now for every Business

Social customer service has changed completely in the last 12 months!

Handle Complaints via Private Messages rather than asking Customers to shout

If you upset your partner by forgetting a birthday, would you ask them to tell the neighbours by shouting from the bedroom window? Not likely! But that[...]

Messaging: The Best Live Chat Solution for Mobile

If you've found yourself asking "what's the best live chat solution for mobile devices", you are probably asking the wrong question.

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